Customer Relations



The Service Innovation Handbook: Action-Oriented Creative Thinking Toolkit for Service Organizations by Lucy Kimbell... 12 January 2015

Lucy Kimbell  BIS Publishers B.V.
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Perfect Phrases for Customer Service (2nd Revised edition) by Robert Bacal, 9780071745062 1 December 2010

Robert Bacal  McGraw-Hill Education - Europe
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A Crowdfunder's Strategy Guide: Build a Better Business by Building Community by Jamey Stegmaier, 9781626564084 1 October 2015

Jamey Stegmaier  Berrett-Koehler
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All for One: 10 Strategies for Building Trusted Client Partnerships by Andrew Sobel, 9780470380284 29 April 2009

Andrew Sobel  John Wiley and Sons Ltd
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And the Clients Went Wild!: How Savvy Professionals Win All the Business They Want (Revised edition) by Maribeth Kuz... 24 January 2012

Maribeth Kuzmeski  John Wiley & Sons Inc
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Breakaway: Deliver Value to Your Customers Fast! by Charles L. Fred, 9780787961640 18 April 2002

Charles L. Fred  John Wiley & Sons Inc
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Breakthrough Customer Service: Best Practices of Leaders in Customer Support by Stanley A. Brown, 9780471642329 9 March 1998

Stanley A. Brown  John Wiley and Sons Ltd
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Clients First: The Two Word Miracle by Joseph Callaway, JoAnn Callaway, 9781118412770 20 November 2012

Joseph Callaway JoAnn Callaway  John Wiley & Sons Inc
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Consumers and Services by Mark Gabbott, Gillian Hogg, 9780471957973 19 May 1998

Mark Gabbott Gillian Hogg  John Wiley and Sons Ltd
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Consumers and Services by Mark Gabbott, Gillian Hogg, 9780471962694 19 May 1998

Mark Gabbott Gillian Hogg  John Wiley and Sons Ltd
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Converting Customer Value: From Retention to Profit by J. Murphy, 9780470016343 7 October 2005

J. Murphy  John Wiley and Sons Ltd
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Customer Capitalism by Sandra Vandermerwe, 9781861563071 30 September 2001

Sandra Vandermerwe  John Wiley and Sons Ltd
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Customer Community: Unleashing the Power of Your Customer Base by D. Banks, Kim Daus, 9780787956219 26 March 2002

D. Banks Kim Daus  John Wiley & Sons Inc
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Customer Genius by Peter Fisk, 9781841127880 20 March 2009

Peter Fisk  John Wiley and Sons Ltd
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